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Policies

Pak-It Products Policies

We understand that shopping online demands trust on your part. We take that trust very seriously and have adopted a strict policy on protecting the privacy of your personal information. In short, we never rent or sell your personal information to anyone under any circumstances. You can rest assured that all your personal information remains private and secure at all times.
FAST DELIVERY: Order before 3 pm EST and we will ship your order the SAME DAY. In order to provide you with the most economical shipping rates, we ship most orders UPS Ground or Common Carrier. However, if you need it fast, just call 1.800.44.PAK-IT and we'll ship your order by Air for an additional charge. All shipments are delivered Monday -Friday only, unless specially flagged for Saturday delivery. All orders placed on holidays and weekends are processed for shipment on the following regular business day. If you have questions about shipping please call us at 1.800.447.2548. In very few cases, shipping charges may need to be adjusted for accuracy. On some items the shipping calculated is too high and we will lower that cost when your order is processed. Deliveries to a residential address will be charged a surcharge which will be added to your order at the time it is processed. A new confirmation email will be sent to you with these changes if they apply. International orders will be shipped using USPS Priority Mail International or UPS. Canada orders will be shipped using UPS Ground Service. Any duties and taxes are the responsibility of the buyer. *Please inspect your shipment upon delivery. Any missing items must be reported within 10 business days of receipt of shipment. Any items not reported missing during this time frame cannot be refunded at a later time. Packing invoices are included with each shipment detailing what items are included in your packages. The invoice is located in the invoice pouch on the outside of your package. Freight damaged packages should be either refused at the time of delivery or the damage should be made aware to the delivery driver. Freight damage must be reported within 5 business days of delivery as there is a limited time for freight claims. Please inspect package contents for obvious damage and that the contents of the packing list are present. As we have many warehouses, your order may arrive in several shipments. SHIPPING COSTS: The customer will pay for all shipping costs. Rates are based on the size and weight of your package(s) and the distance your order will travel. METHOD OF PAYMENT: 1) Charge your order to a credit card. We accept Visa, Mastercard, Discover or American Express. 2) Send us a check in advance and we will ship your order the same day that we receive your check. You must place your order by phone for this option. Call 1.800.447.2548. 3) We can ship COD (UPS charges $13.00 per parcel). You must place your order by phone for this option. Call 1.800.447.2548. LIABILITY: Not having control over how the products in our catalog are used, we assume no liability connected with their use. Under no circumstances are we liable for any loss, damage or expenses out of the use or inability to use our products. There will be an $12.00 fee for UPS Intercept due to incorrect mailing address. GENERAL INFORMATION: There will be a $30.00 charge for any returned check and a 5% interest fee per month until the total invoice payment is collected. The customer agrees to pay any additional collection charges and/or legal fees. Budweiser is a registered trademark of InBev, Inc. Miller Genuine Draft, Coors and Coors Light are registered trademarks of the Miller Brewing Co. Prices shown in this catalog may fluctuate and are subject to change without notice.
Coupon codes can only be used one time per customer, per order, per year and cannot be combined except with a rebate credit.
Shipping does not count toward order total when redeeming a coupon.
RETURNS: No returns will be accepted without a Return Authorization number and prior approval. An approved return must take place within 10 calendar days of the invoice date. In some cases, for non- defective product, there will be a 20% restocking fee. Please call 1.800.447.2548 for all return authorizations.
LIABILITY: Not having control over how the products in our catalog are used, we assume no liability connected with their use. Under no circumstances are we liable for any loss, damage or expenses out of the use or inability to use our products.